Q.  What is the advantage of preventative maintenance over repairing items as needed? 

 

A. Studies have shown that preventive maintenance is many times more cost effective than reactive maintenance after something has failed.   Not only do you greatly reduce the likelihood of a catastrophic failure causing major damage to your home but everything is kept in more efficient  working order.

 

Q. What is the benefit of membership?

 

 A. You will never have to deal with a repair issue alone again.   Once you are a subscriber to our services we are your “one stop” source for all your home repair issues.   Call us even if you just need advice or a question answered.   BCC also offers a $250.00 referral fee to our subscribers who refer someone to us, who in turn sign up for our service.

 

Q. How often should you do maintenance and repairs?

 

A. "As soon as the repair is needed.  This sooner-the-better practice helps prevent further damage and keeps repair costs down. At least once every 6 months, inspect your house and yard thoroughly to identify items needing work”.   NC State University Cooperative Extension Services

 

 Q. My home is only 5 years old and I decided to have it inspected for peace of mind. The repair list was long and the cost of repairs gave me a case of sticker shock. Is this normal for a 5 year old home?

 

A. An industry accepted standard states that home owners should expect to spend between 1% and 3% of their home’s value every year in repairs and maintenance.   If regular, yearly maintenance and inspections are performed, that number can be closer to 1%.   Putting it off will get you closer to 3%. And that’s per year, so don’t put off those inspections!

 

Q. I own a new home, why would I need your service?

 

A. Owning a new home is even more of a reason to take advantage of the Brightleaf Customer Care Service. A new home is one of the largest investments people make in their lifetime. The BCC home inspection develops a list of components and establishes a base of reference that aids in future comparisons, helping to detect  adverse changes faster.  

• If your "new" home is a resale we can qualify any potential repair issues with a pre-closing inspection.

•  If your "new" home is new construction we can do a pre-warranty/closing inspection establishing a qualified third party “punch list” for your Builder to complete before you make final payment.

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Q. The south side of my home takes a lot of sun and rain. The wood is cracking and looks heavily weathered. My neighbor says it’s rotting. What can I do?

 

A. Unfortunately, this is not an uncommon problem with today’s fast growing wood products. All of the old growth, tight-grain trees have been cut down and the fast growth, loose grain trees tend to rot faster. Your rotted siding and trim can be pulled off and replaced with new, weather resistant products like Hardiplank and Azek that look just like wood but won’t rot. We have expertise at installing these products so, let us know how we can help!

 

Q. I have a very big and very old home that I just love. My energy bills, however, are another matter. Am I just stuck with these high bills?

 

A. Older homes were built in a time when energy was not so expensive. Home owners could just burn wood or oil as much as they needed. As you’ve noticed times have changed. Although changing your window package may be beneficial, the biggest ‘bang for your buck’ is in updating your home’s mechanicals and appliances and keeping your home’s envelope air tight. At Brightleaf Customer Care we extensive experience and expertise in inspecting, improving and renovating older homes.

 

 

 

 

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