Why we do a maintenance inspection first We designed our process to save you time, energy, and money. We perform a detailed maintenance inspection of your home first in order to provide the preventative maintenance that your home deserves. Brightleaf Customer Care takes a proactive stance by addressing issues before they become major problems. Our team looks behind the rotten windowsill to find the source of the damage. We not only fix the cosmetic symptoms of a problem, we tackle its root cause. When we inspect your home, we ensure that all of its systems are working, not just as individual parts, but as an integrated whole. Your car runs more efficiently when the tires are properly inflated, aligned, and balanced. Likewise, your home’s HVAC system performs most efficiently when the insulation is in place, the weather stripping is intact, and the doors and windows are working properly. When you sign up for one of our programs, an inspection will be scheduled. During the initial maintenance inspection, our team member will inventory all of the systems in your home and create a comprehensive file on your home’s components. Our records include details on all of your major systems. If the inspection uncovers any maintenance or repair issues, we go over these with you and leave a copy of the checklist and maintenance report for your review. If you choose, our inspector will schedule the maintenance work right away. Additional inspection services Vacation Inspection. Set your mind at ease while you are away. You determine the number of inspections you are comfortable with. We will make a complete inspection, following our checklist, while you are away. A copy of our inspection will be left on your kitchen counter. If we find a problem, we will secure the house against further damage and contact you. This service is included in the Gold and Platinum Packages and as an “add on” to any package. Click here for pricing. Storm Damage Inspection. Your house will be in our database of homes that receives BCC’s first response. When a storm strikes the area, we will contact you to check on the status of your property and help you assess whether you need an emergency inspection. Our inspector will survey and document exterior damage, secure against further damage, and quickly schedule any necessary repair work. Our staff of handymen and/or our team of trade contractors will conduct the work. Storm damage inspections and work done to secure against further damage will be billed at our hourly storm inspection rates. All repair work will be charged at our normal rates. Click here for pricing. What constitutes a storm? When the National Weather Service has issued a warning and confirmed the existence of a hurricane, tornado, major winter ice storm (1/4” or more), snow fall of over 6 inches, or local flood conditions. Thunderstorm damage is considered an emergency call initiated by the homeowner. Inspections, of course, cannot commence until conditions are deemed safe to do so. This service is included in our Platinum Package and currently is not available as an add on. Click here for pricing.